In her role as Manager of Membership and Community, Heather is responsible for the engagement and coordination of GBI’s membership program. She manages the recruitment, retention, and relationship development with current and prospective members – all the while ensuring a high-quality experience that promotes member value, satisfaction and alignment with GBI’s mission.

Heather brings nearly twenty years of experience in sustainability and membership development. For a decade, she served as Director of Sustainability in the higher education sector, managing greenhouse gas inventories, leading Saint Michael’s College first sustainability assessment, and teaching in the Environmental Studies department. Over the past seven years, she has worked in the nonprofit sector, supporting membership communities focused on higher education sustainability, the social and environmental impacts of consumer goods supply chains, and corporate decarbonization efforts across multiple industries.

She holds a bachelor’s degree in Environmental Conservation from the University of New Hampshire as well as a master’s degree in Sustainable Food Systems from Green Mountain College. When not working, you’ll find her tending to her pollinator and vegetable gardens, hiking in the mountains, or cross-country skiing in the forest.

A native of New England, she currently resides in Vermont with her husband and two cats.